Terms & Conditions

Last Updated: 6/25/26

Welcome to the website of Campbell Lawn & Irrigation LLC (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, online forms, communications, and services.

By using our website, submitting a form, requesting a quote, scheduling service, or communicating with us, you agree to these Terms.

Services

Campbell Lawn & Irrigation provides lawn care, irrigation, maintenance, repair, and related outdoor services. The specific services provided will depend on your request, property needs, service area, scheduling availability, and any written estimate, proposal, invoice, or service agreement provided by us.

We reserve the right to refuse service, limit service availability, or discontinue services when appropriate.

Estimates and Quotes

Any estimate or quote we provide is based on the information available at the time. Final pricing may vary depending on property conditions, service scope, materials, labor, equipment needs, access issues, weather, or other factors discovered before or during service.

Unless otherwise stated in writing, estimates and quotes are not binding until accepted and confirmed by Campbell Lawn & Irrigation.

Scheduling and Appointments

Appointments are subject to availability, weather conditions, property access, and other operational factors.

We may need to reschedule service due to weather, unsafe conditions, equipment issues, staffing availability, emergencies, or circumstances beyond our control.

You are responsible for providing accurate contact information, property access instructions, gate codes, pet notices, irrigation system details, and any other information needed to perform the requested service.

Property Access and Customer Responsibilities

By scheduling service, you represent that you own the property or are authorized to request service at the property.

You agree to provide safe and reasonable access to the areas where work will be performed. You are responsible for notifying us of hidden hazards, underground utilities, private lines, irrigation components, invisible pet fences, landscape lighting wires, septic systems, drainage lines, or other conditions that may affect the work.

Campbell Lawn & Irrigation is not responsible for damage caused by undisclosed, hidden, improperly marked, or unknown underground items or property conditions.

Irrigation and Outdoor Service Limitations

Lawn care and irrigation results may vary based on weather, soil conditions, water availability, property conditions, system age, prior maintenance, pests, disease, drainage, shade, customer watering practices, and other factors outside our control.

We do not guarantee specific lawn growth, color, weed elimination, water savings, plant health, or irrigation performance unless expressly stated in a written agreement.

Payments

Payment terms will be stated on the applicable estimate, invoice, service agreement, or payment request.

You agree to pay all charges for services authorized by you or performed at your request. Late payments may result in delayed service, suspension of service, collection activity, or additional fees where permitted by law.

Cancellations

Please notify us as soon as possible if you need to cancel or reschedule an appointment.

We reserve the right to charge a cancellation fee, trip fee, or minimum service fee if an appointment is canceled after our crew has been dispatched, if access is unavailable, or if service cannot be performed due to inaccurate information or conditions within the customer’s control.

Communications

By contacting Campbell Lawn & Irrigation, submitting a form, requesting a quote, or scheduling service, you agree that we may contact you by phone, email, text message, voicemail, or other reasonable communication methods regarding your inquiry, appointment, service, account, or related matters.

SMS and Text Messaging Terms

By providing your phone number and opting in to receive text messages from Campbell Lawn & Irrigation, you agree to receive text messages related to your inquiry, quote request, appointment, service updates, reminders, customer support, and, where applicable, promotional communications.

By opting in to receive text messages from Campbell Lawn & Irrigation, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian to use this SMS/text messaging service.

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. After opting out, you may receive a confirmation message. For help, reply HELP or contact us at 703-587-5508 or service@campbellsva.com.

Consent to receive text messages is not a condition of purchasing goods or services.

Wireless carriers are not responsible for delayed or undelivered messages.

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent data with third parties for their own marketing or promotional purposes.

Website Use

You agree not to use our website for any unlawful, abusive, harmful, fraudulent, or disruptive purpose.

You may not attempt to interfere with the operation of the website, gain unauthorized access to systems, submit false or misleading information, scrape website content, or use the website in a way that could damage Campbell Lawn & Irrigation or others.

Website Content

The content on our website is provided for general informational purposes only. We try to keep information accurate and current, but we do not guarantee that all content is complete, error-free, or up to date.

Service descriptions, pricing, availability, promotions, and other website content may be changed at any time without notice.

Photos, Reviews, and Submitted Content

If you submit photos, reviews, testimonials, comments, or other content to us, you grant Campbell Lawn & Irrigation permission to use that content for business, customer service, marketing, and promotional purposes unless you notify us otherwise in writing.

You represent that any content you submit is accurate and that you have the right to share it.

Third-Party Links and Services

Our website may include links to third-party websites, maps, payment processors, scheduling tools, review platforms, or other services.

We are not responsible for the content, privacy practices, security, or terms of any third-party websites or services.

No Professional Advice

Information on our website or in our communications is provided for general service and informational purposes only. It should not be considered legal, engineering, landscaping design, environmental, or other professional advice.

Disclaimer of Warranties

Our website and services are provided on an “as available” basis.

To the fullest extent permitted by law, Campbell Lawn & Irrigation disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Any warranties related to specific services, materials, or products must be stated in writing.

Limitation of Liability

To the fullest extent permitted by law, Campbell Lawn & Irrigation will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, communications, or services.

Our total liability for any claim related to services shall not exceed the amount paid by you for the specific service giving rise to the claim, unless otherwise required by law.

Indemnification

You agree to indemnify and hold harmless Campbell Lawn & Irrigation, its owners, employees, contractors, and representatives from claims, damages, liabilities, costs, and expenses arising from your misuse of the website, violation of these Terms, inaccurate information provided by you, unauthorized service requests, or failure to disclose relevant property conditions.

Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect information.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website, communications, or services after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Virginia, without regard to conflict of law principles.

Contact Us

If you have questions about these Terms and Conditions, please contact us:

Campbell Lawn & Irrigation
45910 Old Ox Road, Sterling, VA 20166
Phone: 703-587-5508
Email: service@campbellsva.com
Website: campbellsva.com